Communication and use of information

 

How we communicate about inquiries

We do not usually comment or give updates on inquiries while they are ongoing, as this could prejudice the charity or our work. Exceptions include when we take protective action, where information is already in the public domain or where there is a necessity to warn the public about the actions of a charity.

In some inquiry cases, where we use our enforcement powers, or where in our view the public interest requires it, we will publish an inquiry report on our website explaining what has happened, any action we have taken and any learning points for the rest of the charitable sector.

How we use information

OSCR has a Data Protection Policy and a records management policy which set out what information we keep and why and how long we will keep it, in line with GDPR.

OSCR is subject to Freedom of Information legislation that provides a general right of access to all types of recorded information held by public authorities. 

OSCR has legal powers to share information with and obtain information from other regulators and public bodies where it will help them or OSCR to exercise their functions.

The charity will not be told who has raised a concern about a charity without that person’s permission.

However, there may be legal circumstances where we have to do so. For example, if we are required to do so by a Court. Additionally, the identity of the person raising the concern may be obvious to the charity because of the type of issues raised.